PNB has given its customers some tips to avoid being a victim of fraud.
Cases of bank fraud are increasing in the country. As the work related to the bank is being done through digital medium, people have become easier, but fraud cases are also coming with it. In such a situation, it is very important to take precautions to avoid them. Banks also tell customers some things to avoid fraud, keeping in mind that they can avoid fraud. Punjab National Bank (PNB) has tweeted to its customers about some such things which can be avoided by being a victim of fraud.
— Punjab National Bank (@pnbindia) January 7, 2020
Whenever we have to contact the bank for any inquiry or for any work, often we search its details on the Internet through Google or any other search engine. According to the bank, do not try to do this and instead go to the ‘Contact Us’ link on the bank’s official website.
Beware of fake calls
People often get calls from the bank, but these calls can be fake at times, who can rob you of money by taking information about your account. According to PNB, whenever you get a call from a bank or someone related to the bank’s call center, do not blindly trust the display number. In such a situation, be careful and think carefully before giving some information on what the other person says.
Now all the work is done through digital medium, it also has banking related work. Now we also do banking on our smartphone or laptop. Some cyber criminals take advantage of this and make people a victim of their fraud. By clicking on a link or installing an app, they can steal your bank details from your phone and clear your account in a short time. PNB has asked to take some precautions related to it.
Avoid unknown apps and links
According to the bank, no suggested apps should be installed such as Quicksupport, Anydesk, VNC, UltraVNC, TeamViewer, Ammyy, SeeScreen, BeAnywhere, LogMein etc. Apart from this, the bank has said that you should beware of such links from any e-mail, text message or whatsapp, which suggest you to download the application from third party or some unknown source. This can make you a victim of fraud. Apart from this, under no circumstances, your PIN or OTP should be shared through mobile phone or email. The bank has said that do not share them on phone, SMS, WhatsApp or screen sharing.
The bank has also asked to follow some other things that you can avoid fraud. Do not reply to phone calls, text messages and emails claiming to be from your bank or any other organization. Do not give them any kind of information. Apart from this, whenever you get an OTP message, read the entire message, not just the OTP. We do not see our alert message at night, so during this time our transaction should be disabled through internet facility.